There was a 16.6% response rate for the Communication Survey I sent out in July. To the questions, "How did you hear about NAVPLG?" and "What did you hope to gain when you joined the organization?".
There were numerous answers. Of those who answered the question, "Has it met your goals?" all but two answered "yes". The survey results also indicated that email is the most popular way to communicate with members. Almost all said, they read the e-Newsletter. Of the two who do not, one did not find the format user-friendly and the other didn't have time.
There were lots of ideas for improving the website. The board and committee chairs will be using the survey data to help rethink/redesign both the e-newsletter and the website in an effort to make them more useful to you. If you have any additional suggestions, please send them to me as ideas come to you.
Suzanne Robitaille
Library Volunteer Coordinator
City of Paso Robles, CA
srobitaille@prcity.com