Professional certifications and credentials are vital for NAVPLG members as they underscore the expertise and commitment required to excel in volunteer engagement and public service leadership. Earning certifications such as the Certified Volunteer Administrator (CVA) not only enhances credibility but also demonstrates a dedication to professional growth and best practices in the field. These credentials validate members’ skills in managing volunteer programs effectively, fostering trust among stakeholders, and advancing the mission of their organizations. Moreover, certifications provide opportunities for continued learning, networking, and staying informed about evolving trends, ensuring NAVPLG members remain leaders in driving impactful volunteer initiatives across government sectors.

Council for Certification in Volunteer Administration
Certified in Volunteer Administration (CVA) is an international professional certification in the field of volunteer resources management. Sponsored by the Council for Certification in Volunteer Administration (CCVA), this credential recognizes practitioners who meet specified standards as measured through an examination developed by their peers. Successful candidates who earn the credential may use the designation CVA.

Latest CVA Registry

Individuals pursuing the CVA credential are expected to demonstrate successfully the knowledge needed to lead and manage volunteer engagement effectively. Seven core competencies serve as a foundation for this profession, regardless of the setting or type of organization where volunteers are engaged.

2025 Exam Dates & Deadlines

Application & Payment DueExam Window
March 1, 2025April 1-14, 2025
September 1, 2025October 1-14, 2025

2025 CVA Application  Buy the Textbook

Patient Experience Institute

Certified Administrator of Volunteer Services (CAVS) is intended for healthcare professionals or individuals interested in volunteer leadership. The purpose of CAVS certification is to promote healthcare volunteer services management through the certification of qualified individuals by:
  • Recognizing formally those individuals who meet the CAVS eligibility requirements and pass the examination.
  • Encouraging continued personal and professional growth in the practice of healthcare volunteer services management.
  • Providing a global standard of requisite knowledge required for certification, thereby assisting employers, the public, and members of health professions in the assessment of a healthcare volunteer services manager.

  • The CAVS exam is offered in January and July each year. 

Upcoming Exam Dates & Deadlines

Application & Payment DueExam Window
May 21, 2025July 1-31, 2025
November 21, 2025January 1-31, 2026

CAVS Exam Overview

Society for Healthcare Volunteer Leaders

Certification for Directors of Volunteer Services (CDVS) is open to Society for Healthcare Volunteer Leaders (SHVL) members interested in reaching and maintaining greater educational competence and higher professional standards.

Eligibility: Be a member of SHVL for at least two years, have attended one SHVL in-person conference before applying, and have three years of experience as a leader of volunteer services in a healthcare facility.

CDVS Overview

Join NAVPLG – Empowering Leaders in Volunteer Engagement

Are you ready to transform your volunteer program and advance your career? NAVPLG is your trusted network for the tools, resources, insights, and connections you need to excel.

When you join, you’ll become part of a vibrant community of professionals committed to driving meaningful change in public sector volunteerism. Together, we inspire innovation, foster collaboration, and amplify the impact of volunteer engagement.

Exclusive Member Benefits Include:

Together, let’s strengthen the impact of volunteerism in government!